Post-Workshop
Feedback

How well did the training convey what Human-Centered Design is, its theory and value?

What’s Human-Centered Design again?

I get it in theory, but not sure how it applies

This makes total sense, I see how it can enhance our work and I can’t wait to give it a shot!

I wanted more theory and less practice to understand more of the “why” and less of the “how” and “what”

How did you feel about Lift’s presentation style?

Too informal: stay focused and watch your mouths, boys—we just met

Business casual: a respect for the context and personalities in the room while treating us like real people

Too uptight: ease up, you automatons!

How well did Lift manage the pace of the sessions?

Ploddingly slow overall

We spent too much time where it didn’t matter and not enough where it did

Just about right—we flexed where it made sense

Rushed—ease up on the gas pedal and let me think

How did you feel about the level of detail in the presentation?

Way in the weeds—bring it up a few levels, this ain’t grad school

Detailed enough to get me into action, but I figure there’s more to it

So high level, it could have just been a bulleted email list

How did you feel about the videos used in the presentation?

They helped me get it

I half-paid attention while I checked my email

They were extraneous and just made the day longer

How about the content boards / slides?

Too many—pare it back

Each board / slide was useful

You need more to support the voice-over

How did you find the preparatory personal immersion / research activity?

Onerous and too much to ask for

It was a minor imposition, but I see why it was useful

It was awesome—I could have done a lot more

How did you feel about the ideation exercise?

I didn’t see the point—aren’t there people whose only job is to come up with ideas?

I saw the value and wanted to contribute, but the methods used didn’t inspire me or help me communicate my ideas

It was a good mix of individual generation and collective refinement to coax ideas out of everyone

How prepared do you feel for the sprint activities?

Not at all prepared—I have no idea what to expect

Pretty well prepared—I’m sure there’s stuff that’ll come up, but I’m feeling good

I could run the sprint with my eyes closed and one hand tied behind my back

How did you find the level of enthusiasm Lift brought to the room?

I struggled to stay awake and engaged

It was just the right amount of nuts to keep us energized and focused

A Gong Show of distraction

How confident are you in Lift’s capabilities in the area of Human-Centered Design?

A couple of hacks and snake oil salesmen—I don’t trust them

I’ll see another hand: they seem like they know what they’re doing, but could also be blowing smoke

They live and breathe this stuff and want to make sure we get it like they do

How likely are you to recommend a workshop like this to others in your organization?

No. Freakin’. Way. That was a day of my life I can’t get back

Maybe. It depends on the specific department and project—I’ll get back to you

Absolutely!…

Was this too many questions?

No

Possibly. You're pushing it, but ending on a high note.

Are you serious? We're still doing this??!